Civil Rights
CESP 2-8: Complaint Procedures - EEO
Date Revised: 8-21-2014
Supersedes: 7-25-2012
Summary: Establishes complaint procedures relating to Equal Employment Opportunity (EEO) under
Title VI, Civil Rights Act of 1964; Title VII, Civil Rights Act of 1964; Title IX,
Education Amendments of 1972; Section 504, Rehabilitation Act of 1973; Age Discrimination
in Employment Act of 1967; Americans with Disabilities Act of 1990, and the Equal
Pay Act of 1963.
It is the policy of the University of Arkansas Cooperative Extension Service to protect all employees and prospective employees from discrimination on the basis of race, color, sex, gender identity, sexual orientation, national origin, religion, age, disability, marital or veteran status, genetic information, or any other legally protected status. A complaint may be filed by an employee, a former employee, or by an applicant for employment who believes that discrimination in employment has been practiced against him or her or that an employment practice of the University of Arkansas Cooperative Extension Service has resulted or will result in discrimination in employment against him or her. Both informal and formal complaint procedures are available. Either or both may be used.
Employment Complaint
A. Informal Procedure
1. Most complaints, grievances, and misunderstandings can be resolved satisfactorily in an informal conference between the employee and his or her immediate supervisor.
2. If, however, the employee does not wish to discuss the concern with the immediate supervisor, the employee may talk to an EEO counselor. The role of the EEO counselor is to serve as a bridge between employees and management and to resolve EEO problems on an informal basis.
3. If a matter is not resolved through consultation with an EEO counselor, an employee may request a conference with the supervisor of the employee's immediate supervisor.
EEO Counselors are:
Vickie Hale
1415 Smith St.
Malvern, Arkansas 72104
501-332-5267
vhale@uada.edu
Dianne Cunningham
261 Madison St.
Clarendon, Arkansas 72029
870-747-3397
dcunningham@uada.edu
Shawn Payne
100 Campus Dr, Box 684
Helena, Arkansas 72342
870-338-8027
spayne@uada.edu
If a matter is not resolved through the informal procedure, or if the complainant does not wish to use the informal procedure, a formal complaint may be filed.
A formal complaint must be made in writing and must give the name and address of the complainant, state the basis of the complaint, and indicate whether the alleged discrimination was based on race, color, national origin, religion, gender, age, disability, marital or veteran status or any other legally protected status. The complaint must be submitted within 180 days of the conduct giving rise to the complaint. A complainant will at all times be free from reprisal. A formal complaint may be directed to any of the following:
1. Office of Affirmative Action- Division of Agriculture
2301 South University Avenue
Little Rock, AR 72204
2. Associate Vice President for Agriculture - Extension
Cooperative Extension Service
2301 South University Avenue
Little Rock, AR 72204
Programmatic Complaint
Anyone who believes that he or she or any specific class of individuals has been denied program resources or services or subjected to discrimination with any Extension program because of race, color national origin, religion, gender, age, disability, marital or veteran status, or any other legally protected status may file a complaint in writing no later than 180 days from the date of the alleged discrimination unless the time for filing is waived by the Cooperative Extension or the Director of the Office of Adjudication and Compliance, USDA. Complaints may be directed to any of the following:
1. County Extension Agent Staff Chair
Local County Office
2. Associate Vice President for Agriculture - Extension
Cooperative Extension Service
2301 South University Avenue
Little Rock, AR 72204
3. Office of Affirmative Action- Division of Agriculture
2301 South University Avenue
Little Rock, AR 72204
4. USDA, Director, Office of Civil Rights
Room 326-W, Whitten Building
14th and Independence Avenue, SW
Washington, DC 20250-9410